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FAQ
We typically respond to all inquiries within 24 hours during business days. Premium customers get priority support with faster response times.
Currently, we provide support via email and live chat. This allows us to provide detailed, documented assistance and serve customers across all time zones.
Absolutely! We love hearing from users. Use the contact form above and select "Feature Request" or "Bug Report" as your subject.
Yes! For enterprise inquiries, please email support@magicscribe.app and we'll schedule a call to discuss your needs.